Hotel Policy

Please transfer to the account stated in the email bill before 240 hours from the reservation time
Transfer ke rekening yang tercantum dalam tagihan email sebelum 240 jam dari waktu reservasi.

Please make payment according to the guide before 240 hours from the reservation time
Harap melakukan pembayaran sesuai panduan sebelum jam dari waktu reservasi

at 14 : 00 O'clock
Jam 14 : 00

at 12 : 00 O'clock
Jam 12 : 00

Reservation Policy

Check-In time is 14 noon and Check-Out Time is 12 noon.
If our Check-In/Out timing does not suit your holiday program, kindly inform us about the same. Necessary room allotments can be arranged on prior information, subject to availability, and may be chargeable by us directly.

Cancellation or Alteration in bookings is entertained. But prior information is required at least a week before your Check-In date. Kindly also refer our Reservation/Cancellation or Amendment Policy.

Please carry a valid government issued photo identity and address proof with you for Check-In Procedure. PAN Card is not accepted as a valid Identity Card.
The Credit/Debit Card Holder should be one the travelers, if you have booked with us using any one of the later.

We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservation contains or is resulted from a mistake or error.

We may charge compulsory gala dinner supplement on Christmas / New Year’s event or other festive periods. The needs to be cleared separately.

Cancellation Policy
Cancellations made 15 or more days before check in date will be free.
Cancellations made more than 7 days in advance but less than 15 days will incur a cancellation charge of 1 nights tariff.

No shows and cancellations made 0 to 7 days in advance will incur 100% charge of the booking.

In case of a full refund on cancellation, there will be a deduction of approximately 5.7% as payment processing charges.

Note : Above are the cancellation rules but we will put our best possible efforts to waive/minimize the cancellation charges.

Amendment Policy

Amendments will be treated as cancellation.
Any refund will take at least 15 days to process.

Under 9 free share bed with parrent

Not allow

You have to use your own Credit Card

None

The hotel will ask your Credit Card, that use for the payment for this booking
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